CLAIMS

ImpulsasConsultoras.es informs that there are complaint forms available to users and customers. The User may file a complaint by requesting a complaint form or by sending an email to info@impulsasconsultores.com indicating their name and surname, the service and/or product purchased, and stating the reasons for their complaint.

The user/buyer may notify us of the complaint either by email to: info@impulsasconsultores.com, attaching the following complaint form if desired: The service/product: Purchased on: User's name: User's address: User's signature (only if submitted on paper): Date: Reason for complaint:

CONFLICT RESOLUTION PLATFORM

For your information, you can also submit your claims through the dispute resolution platform.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the modality of making available, of all or part of the content of this website for commercial purposes, in any medium and by any technical means, without the authorization of ImpulsasConsultoras.es, are expressly prohibited. The user agrees to respect the Intellectual and Industrial Property rights owned by ImpulsasConsultoras.es.

The user acknowledges and accepts that the entire website, including but not limited to the text, software, content (including the structure, selection, arrangement, and presentation thereof), podcasts, photographs, audiovisual material, and graphics, is protected by trademarks, copyrights, and other legitimate rights, in accordance with international treaties in which Spain is a party and other property rights and Spanish laws. If a user or a third party considers that their legitimate intellectual property rights have been violated by the introduction of certain content on the web, they must notify ImpulsasConsultoras.es, providing:

• Personal data of the interested party who owns the allegedly infringed rights, or indicate the representation under which they are acting in case the claim is submitted by a third party other than the interested party.
• Specify the content protected by the intellectual property rights and its location on the web, the accreditation of the stated intellectual property rights, and an express declaration in which the interested party takes responsibility for the truthfulness of the information provided in the notification.

EXTERNAL LINKS

The pages of the ImpulsasConsultoras.es website may provide links to other websites and content owned by third parties. The sole purpose of these links is to provide the User with the possibility of accessing such links. ImpulsasConsultoras.es is not responsible for any consequences that may arise for the User from accessing such links.

Furthermore, within this site, users may find pages, promotions, and affiliate programs that track users' browsing habits to create profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored or affiliate link sites is subject to the privacy policies used on such sites and is not subject to this privacy policy. Therefore, we highly recommend that users carefully review the privacy policies of affiliate links.

The User who intends to establish any technical link from their website to the XXWEBXX portal must obtain prior written authorization from ImpulsasConsultoras.es. The establishment of the link does not imply in any case the existence of relations between ImpulsasConsultoras.es and the owner of the site where the link is established, nor the acceptance or approval by ImpulsasConsultoras.es of its contents or services.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not grant any guarantees and is not responsible, in any case, for any damages that may arise from:

• The lack of availability, maintenance, and effective operation of the website or its services and content
• The presence of viruses, malicious or harmful programs in the content
• The illegal, negligent, fraudulent use or any use contrary to this Legal Notice
• The lack of legality, quality, reliability, usefulness, and availability of the services provided by third parties and made available to users on the website.
• The provider shall not be held responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationships between ImpulsasConsultoras.es and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction, as well as to the courts.

For the purposes of the European Data Protection Regulation, Lorenzo Romero Robles informs you that in certain areas of our website, users are asked to provide a series of personal data. The user always has the option to accept or reject the legal conditions under which they provide such data. Acceptance is considered informed consent, and the user expressly authorizes the processing of the data under the following terms:

BASIC INFORMATION ABOUT DATA PROTECTION
File Manager	Lorenzo Romero Robles
Manager’s Address	C/ Rafael Alberti s/n Edif El Cine Oficina 3 A CP 29670, San Pedro Alcántara, Málaga
Purpose	To respond to your request for information or other inquiries made through our website.
Legal Basis	Consent of the data subject.
Recipients of data transfers	The data you provide will not be transferred.
Rights	Access, rectification, deletion, and objection to data processing.
Additional Information	You can request additional and detailed information about Data Protection at the email address provided in our contact information.

Lorenzo Romero Robles considers the data of registered users to be of the utmost importance and is committed to fulfilling the obligation of confidentiality regarding personal data and the duty to process them confidentially. Therefore, a Record of Processing Activities has been created, which outlines the measures taken to protect the confidentiality of the personal data in our possession, in accordance with the European Data Protection Regulation.

EXTENDED INFORMATION ABOUT DATA PROTECTION
File Manager	Lorenzo Romero Robles For any issue related to Data Protection, you can contact info@impulsasconsultores.com
Manager’s Address	C/ Rafael Alberti s/n Edif El Cine Oficina 3 A CP 29670, San Pedro Alcántara, Málaga You can also contact us through the following email address: info@impulsasconsultores.com
What data do we process?	We process the data you have provided to us. Depending on the type of service we will provide to you, we may process data from the following categories: IDENTIFYING DATA ECONOMIC/FINANCIAL DATA PERSONAL AND SOCIAL CIRCUMSTANCE DATA
For what purpose do we process your personal data?	In our company, we primarily process the information provided by our clients to carry out the tasks entrusted to us. We may also use your data to process other requests you may have made to us.

How long do we retain your data?	The data will be retained for periods during which liability may arise for our firm, in accordance with the law.
What is the legal basis for processing your data?	The reasons that legitimize Lorenzo Romero Robles to process the data are based on: - Consent of the data subject, necessary for processing requests for information made through our website.
To whom will your data be communicated?	The data you provide will not be disclosed, except in cases where required by law.
How did we obtain your data?	The data we have access to were collected directly from the data subject or their legal representative. We do not process data from other sources or companies.
What are your rights when you provide us with your data?	You may exercise the rights of access, rectification, deletion, limitation of processing, or objection by writing to the address indicated above. Any individual has the right to obtain confirmation of whether or not we are processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of legal claims. In certain circumstances, and for reasons related to their particular situation, interested parties may object to the processing of their data. We will stop processing the data, except for legitimate compelling reasons, or the exercise or defense of possible claims.

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